Service Desk Engineer

Full Time London London IT Job Pro UK

Service Desk Engineer – £27k D.O.E Plus Training & Benefits

Location: London

Salary: £27k (D.O.E)

Professional Development & Excellent Benefits!

Sector: Managed IT Services

My client, a leading organisation in its sector, is currently on the lookout for a highly motivated and driven Service Desk Engineer to join their growing team to support the increasing client-base, which is made up of SMEs from a wide range of sectors. This position provides an excellent opportunity to gain on-the-job training as-well as formal qualifications and offers a strong foundation to excel your career to the next step.

Acting as the 1st point of contact, the position includes duties such as monitoring the busy ticketing system, with issues ranging across technologies such as Office 365, Active Directory, Windows Server, Virtualisation tools, networking and more.

Required Skills:

Experience providing 1st Line Support
Active Directory & Group Policy
Office 365 – Admin portal
SharePoint
Knowledge of Windows Server 2012 & 2016
Understanding of Hyper V & Citrix
Networking knowledge – Routers, Switches, WAPs, Firewalls, DNS, DHCP.
Windows & Mac OS's
Hardware builds and updates
Endpoint threat management products
Excellent written & verbal communication skillsSkills that will make you stand out:

Azure AD
MSP experience
ConnectWise
CompTIA A+ & Network+
Microsoft certificationsIf the opportunity to gain exposure to new technologies and work within an exciting & technical environment is something of interest to you, please apply for this role ASAP. Please email me on ( adam . mercer @ intechnologygroup . com. )

1st Line Support – Active Directory – Office 365 – Windows OS – macOS – Hardware – Hyper V – Citrix – Servers – Networking – Security

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy

To apply for this job please visit itjobpro.co.uk.