Project Manager

Full Time IT Job Pro UK

Remote working indefinitely however be in a position to get their Manchester City Centre offices from time to time when required
-Flexible hours are available

We're looking for an innovative and passionate Project Manager to play a key role in successful project delivery. The ideal candidate will have an extensive customer facing project management background for SaaS implementations, and a passion for customer satisfaction.

You'll thrive in a fast-paced environment and enjoy working with multiple large scale customers to successfully manage and implement software alongside world class professionals.

You will ensure in-scope, on-budget and on-time delivery, with high customer satisfaction, and successful customer adoption by staying current with the latest product features and enhancements.

Successful candidate will have:

Demonstrable experience in a fast-paced project management environment, coordinating multiple project activities at any one time
Experience of coordinating SaaS implementation projects for global enterprise customers
Strong organizational skills and desire to succeed
Strong interpersonal and negotiation skills
A passion for SaaS products, and an ability to learn quickly
Experience with presenting, engaging, and communicating with high level executives
Excellent written and verbal communication skills
Been educated to degree level
10+ Years of Project Management experience

Your duties & responsibilities:

Provide exceptional customer service, engaging directly and frequently with customers to discover, understand and document business requirements and maintain project momentum
Deliver to agreed milestones, scope, escalating issues where necessary to the team leader and senior management team
Devise and manage project plans for customers, project contributors, assigning and managing team tasks and timelines
Track project issues and mitigate risk to ensure successful delivery while meeting or exceeding customer expectations
Support the sales team by facilitating activities to aid new business
Ensure all project invoicing is up to date
Ensure that projects are delivered alongside the customer success team in a consistent and high quality manner
Act as a day-to-day point of contact and expert strategic advisor for customers, building strong customer relationships in the process
Cordant Group is an equal opportunities employer

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