Job Description

Posted 2 weeks ago

IT Systems Lead Engineer – well established privately owned business, 100% head office based, Dunstable, to £60,000

We are seeking a skilled IT Systems Lead Engineer to support the design, implementation, and maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement.

Your Key Responsibilities as the IT Systems Lead Engineer will include:

* Design, deploy, and maintain IT infrastructure including servers, storage, and network systems

* Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive)

* Install, configure, and maintain network hardware including routers, switches, firewalls, and wireless systems

* Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance

* Implement and monitor cybersecurity measures, backups, and disaster recovery processes

* Provide Level 2/3 technical support and resolve complex IT issues

* Maintain technical documentation and system configurations

* Collaborate with internal stakeholders and external vendors on upgrades and maintenance

* Support and train end users on IT systems and best practices

Key Skills & Experience

* Strong experience with Microsoft 365 administration and security

* Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs)

* Experience with Windows Server, Active Directory, and Azure AD

* Knowledge of firewalls, endpoint protection, and wireless technologies

* PowerShell scripting and automation experience desirable

* Excellent problem-solving, communication, and organisational skills

* Ability to manage multiple priorities in a fast-paced environment

Qualifications

* Degree in IT, Computer Science, or related field (or equivalent experience)

* 3–5+ years’ experience in IT infrastructure or systems engineering

* Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable