Helpdesk Support Analyst

Full Time Potters Bar Hertfordshire IT Job Pro UK

Helpdesk Support Analyst

An exciting position has become available for a full time Helpdesk Support Analyst to join our friendly team based in Potters Bar, Hertfordshire. The successful candidate will earn £24,000-£30,000 per annum. If you have experience within a network consultancy or MSP environment then this is a perfect opportunity to grow your career and join a fantastic company.

 Role Requirements

18 months experience ideally within a network consultancy or MSP environment with experience delivering network and application support to clients.
Windows Server from 2008 onwards with general administration of Active Directory, Group policy etc.
Windows 7, 8 and 10.
Microsoft Exchange 2010 To Date – basic administration, security, creating and removing user accounts.
Microsoft Office – must be a competent user to be able to provide end user support.
Experience of Citrix, VMware, Hyper-V an advantage
Role Responsibilities

To provide IT and hosting support to clients primarily via telephone and remote assistance
Occasional on-site support
Company + Benefits

Our client has built their growth and success, since 1999, by committing to positive customer support.  As a Microsoft Gold Partner since 2007, they invest heavily in structured training and qualifications for ongoing personal staff development.  Innovative approach means that all employees are fortunate to use the latest cutting-edge technology and up-to-date software.

The company are dedicated to developing and promoting their employees internally, so once your foot is in the door progression opportunities are endless for the right individuals. You will be rewarded for your efforts with an excellent salary plus 2 salary reviews in your first year.

Why should you apply?

Competitive salary
2 salary reviews in year 1
You will also receive full private medical cover after 2 years’ service.
If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Keywords: Helpdesk, Support, Analyst, Consultancy, Microsoft Exchange, Windows 7, 8,10, Citrix, VMware, Hyper-V, administration, security, creating

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