Job Description

Posted 1 hour ago

Spectrum IT are seeking an experienced UX/UI Designer to support the redesign and modernisation of a business-critical B2B customer portal for a well-established UK organisation undergoing a significant digital transformation programme. This will be an onsite working role in Poole, Dorset, and has been deemed OUTSIDE IR35.

The successful contractor will work closely with senior stakeholders, product and technology teams to define user journeys, facilitate workshops, and produce high-quality designs that will guide the development of a new customer-facing platform. This is an excellent opportunity to shape the user experience of a core revenue-generating product from discovery through to delivery.

Project Overview

The organisation is replacing a legacy customer portal with a modern web application built using Angular and integrated with existing backend APIs. The platform is used by business customers to search, purchase and manage products online via account-based access.

The new solution will initially focus on a streamlined set of core user journeys, including:

Login and authentication
Product search
Search results
Product detail pages
Customer account management
Basket management
Checkout process

The goal is to create a modern, intuitive user experience aligned with the organisation's recently redesigned corporate website and wider digital strategy.

Responsibilities

Lead UX discovery activities and stakeholder workshops
Map existing and future-state user journeys
Produce wireframes, user flows and prototypes
Create high-fidelity UI designs for a modern web application
Collaborate with Product, Marketing and Technology stakeholders
Ensure consistency between the portal and wider digital brand experience
Work closely with front-end and full-stack developers during implementation
Translate business requirements into intuitive user experiences
Identify opportunities to improve usability, accessibility and customer engagement
Support ongoing enhancement and feature design throughout the project life cycle

Required Experience

Proven experience delivering UX/UI design for web-based applications
Strong understanding of user-centred design principles
Experience facilitating workshops and gathering requirements from stakeholders
Ability to create user journeys, wireframes, prototypes and high-fidelity designs
Experience working within Agile delivery environments
Strong portfolio demonstrating end-to-end UX and UI design work
Experience collaborating closely with software development teams

Desirable Experience

Experience designing B2B platforms, portals or eCommerce applications
Familiarity with Angular-based development environments
Experience designing transactional customer journeys
Understanding of accessibility best practices
Experience working on platform modernisation or digital transformation programmes

Tools

Figma
General design tooling – alternative design tools will be considered a bonus
using modern prototyping and collaboration tools

Interview Process

Single-stage interview process
Candidates must provide portfolio examples alongside their CV

If you are a UX/UI Designer who enjoys working closely with stakeholders to shape user experiences and bring modern digital products to life, we would love to hear from you.

Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy