Job Description

Posted 1 hour ago

Change Management Consultant (London Market Insurance)
£425-£436 per day (Outside IR35)
Location: London (EC3) – 3 days onsite, 2 days remote
Contract: 10 weeks+

We are seeking an experienced Change Management Consultant to support a London Market insurance client on a business transformation programme. This role will focus on underwriting-led process standardisation, operating model optimisation, and driving adoption of new ways of working across key business functions.

This is a hands-on, delivery-focused role suited to someone who can bridge the gap between transformation delivery and business adoption within a complex insurance environment.

Key Responsibilities

Develop and deliver change strategies aligned to transformation objectives
Drive stakeholder engagement across underwriting, operations, claims, and support functions
Lead business readiness and adoption activities, including impact assessments and intervention planning
Facilitate workshops to align on target operating models and process changes
Deliver communications, training coordination, and change collateral
Support embedding of standardised processes and monitor adoption outcomesEssential Experience

Strong London Market insurance experience (Lloyd's or company market)
Proven delivery of change within underwriting or operational transformation programmes
Demonstrated ability to drive stakeholder engagement and behavioural adoption
Experience with process standardisation and operating model change
Strong workshop facilitation, communication, and stakeholder management skillsHighly Desirable

Experience with underwriting workbench, PAS, or workflow transformation
Exposure to delegated authority or bordereaux operationsCandidate Profile

Pragmatic, delivery-focused, and commercially aware
Credible with senior business stakeholders
Comfortable navigating complex environments and influencing without authorityIf you are a hands-on change professional with strong London Market experience and a track record of driving adoption in transformation programmes, please get in touch