Job Description

Posted 2 weeks ago

Process Improvement Lead

Process Improvement Lead / Business Process Lead – Target Operating Model – Digital Transformation – Process Modelling – Agile / Product transition

Inside IR35, up to £650 p/d Umbrella rate

8 month initial contract

2-3 times a week onsite in Hampshire

Start ASAP

We are partnering with a market leading organisation based in Hampshire that are currently looking for a Process Improvement Lead to join them on an initial 8 month contract.

The organisation are about to embark on a large scale digital transformation programme that looks to enhance its customer experience through the adoption of modern technology and processes.

They are currently defining a new Digital TOM that covers People, Process, and Technology. This role will focus on the improvement of Processes and Procedures, documenting the current 'As is' and future 'To be' state to enable a shift into more Agile / Product led ways of working. The focus will be on removing existing blockers to enable smoother and faster delivery of developments to their customer platforms.

Required experience for the Process Improvement Lead:

Large scale Digital Transformation Programme experience
Target Operating Model definition with a focus on Processes and Procedures
Documentation of 'As is' and 'To be' process flows using Visio
Experience working in an Agile / product led environment, ideally working on a shift from more traditional Waterfall delivery into Agile
Senior Stakeholder engagement through workshop facilitation
Prior experience as a Business Analyst would be beneficial
Prior experience working within a B2C environment (e.g. retail, travel, hospitality) would be advantageous but not essential

This is a fantastic opportunity to join an organisation at the early phases of a large scale Digital transformation. An initial 8 months to define the TOM will undoubtedly lead to further opportunities assisting them in the next phase of delivery.

Process Improvement Lead / Business Process Lead – Target Operating Model – Digital Transformation – Process Modelling – Agile / Product transition

Process Improvement Lead