Job Description

Posted 1 week ago

Want to work for a company with great people and great progression opportunities? Look no further:

The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support.

Who do this role suit?

Those within a commutable distance of Southampton, Fareham, Havant.
Those who are 1st line looking to move in to a 2nd Line Telco support role
Those who are working in a 2nd Line Telco role, who are seeking an opportunity to further upskill.
Those who are passionate, driven and keen to learn.
The ideal candidate, will have experience across the following areas;

Experience in Microsoft environments, Microsoft 365 or similar
Cabling and Networking, including switches.
Hosted Telephony Solutions.
Routers and Firewalls such as WatchGuard.
Virtual & On-Prem servers
As you will be working as part of a team and will be in regular contact with my clients growing customer base then your communications, both written and verbal must be very strong.

This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities.

To apply, please send your CV to

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy