Job Description

Posted 5 hours ago

Morgan McKinley is looking for a 1st Line Support to join a well established business in Horsham, West Sussex. The 1st Line, IT helpdesk support role will be supporting with IT – technical solutions to end-users to resolve 1st line issues, escalating complex issues if needed.

Salary: £25k

Location: Office based – Horsham, West Sussex

1st Line – IT Support duties:

Support with 1st line technical queries and issues
Configure laptops, mobile phones, tablets and printers
Update IT users – starters / users and documentation
Monitor and troubleshoot IT Helpdesk tickets Skills and experience:

Experience of working in a similar IT support – 1st line type role
Good communication skills both verbally and written
Excellent IT skills