Job Description

Posted 1 week ago

Telecom Systems Engineer

60% Field based role with remainder office based near Huddersfield

Context Recruitment are excited to offer an opportunity to join a leading IT service provider as a Telecom Systems Engineer. The successful candidate will play a crucial role in the installation, configuring and maintenance of telephony systems for clients. Your expertise will ensure seamless communication services and optimal performance.

This privately-owned IT service provider is a business of the year winner and have an excellent reputation for providing a broad range of products and services across Telephony, Data Connectivity & Mobile to both direct and indirect customers.

Key responsibilities:

Install, configure and troubleshoot hosted telephony and telecom equipment including switches, routers
Collaborate with cross-functional teams to ensure seamless integration of telecom systems
Perform routine maintenance, upgrades and repairs on field equipment
Test and validate telephony installations to meet quality standards
Respond promptly to service requests and resolve technical issues in a timely manner
Conduct network testing and performance evaluations
Provide technical support to clients and end-users
Document all field activities, including site visits, equipment installations and maintenance tasks

Required skillset:

Knowledge of hosted telephony systems, protocols and standards
Previous telephony installation experience required. (Flexible on vendor experience; Zillion, NFON, 8×8, Mitel, Avaya, 3CX – training given)
Relevant qualifications such as CCNA are advantageous
Cisco Meraki experience is desirable
Must be confident with client interaction

Please note, this predominantly a field based role therefore, full driving license is required.

Up to £32k DoE + 6k Car Allowance and Mileage

Skills: