Job Description

Posted 1 day ago

Specialist Field Engineer – EPoS & IT Field Services 

Field-Based Role UK Travel Required

Take your engineering career to the next level 

If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. 

At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK’s most recognised brands. 

Why this role stands out 

This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. 

You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. 

Your impact 

As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. 

What you will be doing 

Handling escalated technical calls and complex fault scenarios 

Installing and configuring EPoS, IT hardware, networking, and WiFi solutions 

Performing site surveys for installations and upgrades 

Carrying out planned maintenance and proactive service visits 

Diagnosing faults to component level or replacing full units where required 

Supporting project work independently or within a team 

Coaching and mentoring other engineers 

Working closely with planning and project teams 

What we are looking for 

Experience as a field-based EPoS or IT Engineer 

Knowledge of hardware, peripherals, and IP networking 

Experience in installations and break-fix environments 

Strong troubleshooting and problem-solving skills 

Clear communication skills 

A proactive and adaptable approach with strong organisational skills 

What you can expect 

A varied role with ownership and autonomy 

Opportunities to develop skills across new technologies 

A step up into a more senior, solutions-focused role 

Ongoing training and exposure to new systems 

A supportive environment where your expertise is valued 

Things to know 

This is a field-based role with extensive travel 

Out of hours work, overnight stays, and night work may be required 

A full UK driving licence is essential 

If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you