Senior Business Analyst

Full Time Northumberland IT Job Pro UK

New Opportunity for a Senior Business Analyst
full time
£250+ per day

To contribute to the innovation and project funnel by analysing and redesigning existing and to-be end to end business processes across Housing and Repairs & Maintenance functions. You will be the lead and/or participate in LEAN business process improvement initiatives for cross-functional areas to streamline business processes, recommendation to digitalise where feasible, identify and reduce non-value activity (Lean) and increase efficiency. Working alongside the Senior BA and service business leads, at all levels of the organisation, the Process Analyst will drive improvement opportunities from identification of opportunity through implementation to deliver quantifiable and efficiency gains using process improvement methodologies such as Lean 6 sigma methods. Analysing the existing IT systems and IT technology being used, assessing for feasibility and efficiency whilst providing recommendations for improvement and new technology and embedding into the wider end-to-end process redesign.


Proven previous experience (at least 5 years) in end to end process redesign projects with clear benefits realisation
Process mapping – BPM and Value stream mapping
Lean six sigma transformation project experience including Root cause analysis and other LSS tools
Lean Six sigma Qualification
Experience of facilitating workshops to gather data (Discovery/Define, Measure Phase LSS)
High degree of computer literacy, particularly able to use Microsoft 365 tools including advanced use of Excel, PowerPoint, Project, Visio, and other communications software
Excellent problem-solving skills, and ability to quickly evaluate situations and initiate appropriate
Knowledge of how IT systems (corporate systems and bespoke) function, integrations and impact
Experience of facilitating workshops to gather data (Discovery/Define, Measure Phase LSS)
Experience of keeping to tight deadlines and timescales
Business Culture change management
Housing and Repairs and maintenance related project experience particularly end to end responsive repairs
For further information please contact Kate on (phone number removed) or email

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