Job Description

Posted 1 week ago

Are you an experienced Project Delivery Manager looking to join an outstanding organisation on a contract basis? Our client based in Weybridge are currently recruiting for a candidate who has a strong knowledge for business practices in Customer Service business and business applications.

The Project Delivery Manager will:

Support the customer service team to ensure smooth delivery

Look into the improvement process in line with service outcomes

Meet and exceed business targets set by the organization
Be consultative when dealing with clients and customers

Work towards tight deadlines and to customers expectations

Be responsible for the delivery, communication and coordination of work

Identify and implement improvements to systems

Deal with applications to meet business requirements

Work on major projects that arise

To be considered for the Project Delivery Manager you must:

Have 5 years of experience within Customer Experience Management positions

Have worked with customer experience platforms previously

Work with wider team to resolve application issues and plan for changes and upgrades

Take responsibility for document operational procedures

Be highly dedicated to customer care or customer support

Be proactive and want to motivate a team

Excellent verbal and written communication skills in English and Korean

In return our client offers a hybrid working environment, free parking and outstanding benefits. Please apply for more information and the chance to be considered

Skills: