Job Description

Posted 2 hours ago

Role: Lead Service Architect

Location: Birmingham – 3 days per week on-site

Duration: 6 Months

Salary range: £54,878 – £64,562 + 20% benefits fund

As a Lead Service Architect, you will be accountable for IT Service Architecture and Service Transition capabilities, planning and leading activity to ensure services are designed to deliver high-quality, cost-efficient outcomes that meet business objectives.

You will establish and manage service architecture practices, lead service design activities, and ensure effective transition of services across their lifecycle.

What You'll Do:

Accountable for IT Service Architecture and Service Transition capabilities, ensuring services are designed to meet business objectives.
Develop and implement enterprise-wide service architecture policies, patterns, processes and guardrails.
Establish and manage the Service Architecture practice, driving consistency, knowledge sharing and skills development.
Lead definition and maturity of service architecture frameworks aligned to enterprise architecture.
Plan and drive scoping, requirements definition, and prioritisation for service architecture activities.
Lead the design of IT services working with senior stakeholders.
Accountable for IT service transition activities, ensuring effective lifecycle transition of services.
Lead development and maintenance of an IT service catalogue.
Oversee interfaces between sub-capabilities and manage dependencies within service architecture.

What We're Looking For:

Enterprise and business architecture experience, aligning service architecture to wider strategy.
Ability to identify and assess emerging technologies and their impacts.
Experience analysing business situations to identify problems and opportunities.
Experience managing business process improvement activities.
Service catalogue design and management capability.
Strong stakeholder relationship management skills.

Nice to Have:

Knowledge of service architecture frameworks and best practice standards.
Understanding of delivery methodologies (Agile, Waterfall, Lean) and their impact on service architecture.
Knowledge of the technology service provider landscape and opportunities for improvement.
Awareness of digital technology trends and opportunities.
Experience in service architecture and transition frameworks and lifecycle management