Job Description

Posted 5 days ago

Location: Saffron Walden
Job Type: Permanent
Hours: Monday-Friday, 9.00-17.30
Salary: Competitive
Job Reference: 35905

Polytec are looking for a full time, office based, IT Systems Administrator to support, maintain and enhance our Saffron Walden based clients software, hardware and network infrastructure. This is a hands-on, business-critical role ensuring that all internal IT systems run smoothly, securely and efficiently as they continue to scale.

Responsibilities:
– Install, configure and maintain company software and hardware
– Manage network servers, storage solutions and internal technology tools
– Set up user accounts, workstations and access controls
– Monitor system performance and ensure platform uptime
– Troubleshoot IT issues and resolve outages quickly
– Implement and maintain cybersecurity protocols, including firewalls and backups
– Upgrade systems with new software releases, patches and hardware
– Produce and maintain technical documentation, IT policies and training materials
– Train employees on company software tools (e.g. password-management systems)
– Establish and maintain a documented IT security policy
– Ensure CCTV and digital security infrastructure is correctly configured and operational

Requirements:
Essential
– Experience in IT support, IT administration or systems management
– Strong understanding of hardware, software and networking fundamentals
– Ability to diagnose and resolve technical issues independently
– Knowledge of cybersecurity best practices
– Strong organisational skills and attention to detail
– Good communication skills, including the ability to train non-technical staff
– Proactive mindset with the ability to manage workload across multiple systems
Desirable
– Some web development experience or interest
– Computational/electronics hardware experience or interest
– Experience with CCTV or access-control technologies
– Familiarity with Linux systems, cloud platforms or virtualisation
– Previous experience in a start-up or fast-paced technical environment
– Ability to produce and maintain IT documentation and policies

Please contact us as soon as possible for more details or apply below