Job Description

Posted 2 days ago

A well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.

As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.

KEY DUTIES –

* Responding to customer calls to understand and address IT issues

* Troubleshooting tech problems and providing support, both in person and over the phone

* Developing the ability to resolve system and network issues

* Setting up new user accounts, managing password resets, testing applications, and generating reports

* Building and setting up hardware such as computers, laptops, and phone systems

* Installing and configuring computer operating systems

CANDIDATE REQUIREMENTS

* Independent skills

* Team work skills

* Organisational skills

* Good written and oral communication skills

* Self-Motivated

* Passionate about IT and technology