Job Description

Posted 6 days ago

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Support Technician for a 12 month contract where you will benefit from great technical support from your colleagues. Can be 2 days a week remote.
Responsibiities
Duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers.
* Troubleshoot issues as 1st, 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues.
* Troubleshoot and replace laptop and PC hardware.
* Provides professional-level phone support to customers.
* Configure, test, and troubleshoot network connectivity and wireless access.
Skills
* Computer graduate or similar
* 1+ years experience in IT Desktop Support.
* Familiarity supporting Mac OS X & Windows 7/10.
* Familiarity with wired and Wi-Fi Networking with Windows Active Directory preferred.
* Ability to work independently and within a team.
Benefits
* Technical support given. Possible extension.
* Global company.
* Free breakfast