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IT Support Technician

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Job Description

IT Support Technician – Newport (on-site) – £24,000-£26,000

I am seeking a IT Support Technician to join a professional service business with offices based around South Wales. The successful IT Support Technician will provide 1st Line Support either face-to-face, email or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. You will provide support to bespoke software and hardware products as well as the Microsoft Office family of products. You will be expected to ensure you know how to operate the software and hardware and how it is used throughout the business.

Benefits for the IT Support Technician

23 days holiday + bank holidays rising to 25 with service
Life insurance
Enhanced sick pay
Health & wellbeing programme
Enhanced company pensionAs the successful IT Support Technician, you will have knowledge of some of the following:

IT Support experience
Windows 10 support and troubleshooting
supporting Office365
hardware troubleshooting and repair
telephony support
Active Directory
Basic Exchange queries
Basic network understandingThis is an urgent vacancy, so please apply early to avoid disappointment.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Job Summary

Newport Location
IT Job Pro

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