Job Description

Posted 2 weeks ago

IT Support Technician – Up to £32,000 + Excellent Benefits – Dartford

Overview:

An excellent opportunity has arisen for an IT support technician with a market leading Design Company who are based in Dartford, Kent.

Reporting to the IT Manager, working as part of a small team to assist the business with general IT Support and First Line Support of their IT systems. Assisting with basic Microsoft Office software usage and working to update and amend process documentation for all IT processes.

Role & Responsibilities:

Support configuration of new desktop computers and laptops for all staff
Assist with the Cyber Security program (Training, MFA)
Identify Support process gaps and suggest/implement changes
Develop solutions to issues within existing system toolset
Plan and working flexibly to deadlines
Support users on change control and system updates
Support training for users of a new system
Assist with the implementation of new systems including data migration Skills & Experience:

2+ years of experience of working within an IT Support environment
Advanced level within MS Office (365) particularly Excel
Understanding of ERP systems (preferably Sage) and business processes
Effective communication skills and the ability to handle multiple tasks all within an attention to detail
Ability to work independently with little supervision
Confident decision maker Package:

Up to £32,000 basic salary
25 days annual leave + Bank Holidays
Performance related bonus
Excellent benefits package IT Support Technician – Up to £32,000 + Excellent Benefits – Dartford