Job Description

Posted 3 weeks ago

Position: IT Support Engineer – 1st Line

Location: Onsite, Acton

Type: Permanent

Salary: £27-31K

We're looking for a hands-on (1st Line) IT Support Engineer to join a fast-paced, customer-focused team supporting warehouse operations. You'll provide first-line IT support, maintain systems uptime, and ensure colleagues have the tools they need to work effectively.

What you'll do:

Deliver responsive onsite IT support for hardware, software, and bespoke systems.
Set up and maintain desktops, laptops, peripherals, and cabling.
Log, manage, and escalate service desk tickets while keeping users informed.
Support IT projects, system rollouts, and process improvements.Who you are:

Reliable, organised, and solutions-focused, with strong communication skills.
Curious and eager to grow your technical skills in a hands-on environment.
Comfortable working onsite in a collaborative, fast-paced setting.Why join:

Gain exposure to a variety of IT systems and projects.
Work with a supportive team in a dynamic operational environment.
Opportunity to develop technical expertise and make a real impact