Job Description

Posted 3 days ago

IT Support Engineer

Leeds

£30K-£35K

We are working closely with a leading provider of innovative IT solutions, dedicated to supporting businesses in Leeds and beyond. Their team is passionate about technology and committed to delivering exceptional customer service. They are looking for an IT Support Technician to join a dynamic team and continue to provide top-tier IT support to their growing client base.

Key Responsibilities:

Provide first-line technical support to clients via phone, email, and on-site visits.
Diagnose and resolve hardware, software, and network issues in a timely manner.
Install, configure, and maintain computer systems and networks.
Perform regular maintenance and updates on client systems.
Assist in the setup and deployment of new hardware and software.
Monitor and maintain network security, ensuring all systems are up-to-date and secure.
Document issues and solutions in a clear and concise manner.
Collaborate with the IT team to improve processes and implement new technologies.
Provide excellent customer service, ensuring client satisfaction.Requirements:

Proven experience as an IT Support Technician or in a similar role.
Strong knowledge of Windows and Mac operating systems.
Familiarity with network troubleshooting and configuration.
Experience with hardware and software installation, maintenance, and repair.
Excellent problem-solving skills and attention to detail.
Strong communication skills, both verbal and written.
Ability to work independently and as part of a team.
Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
A valid UK driving license is preferred.Interested? Contact Sam Young at Aztrum for further information or apply directly

Skills: