IT Support Engineer
Job Description
NEW VACANCY JUST IN!
We are seeking an IT Support Engineer to join our client's fantastic team permanently. The IT Support Engineer will be providing a professional service and will be working both in the office and the field. The IT Support Engineer must have a minimum of 2 years' experience in IT Support and a UK Driving License.
Key Responsibilities for the IT Support Engineer:
Collaborate with the Helpdesk team and provide insights to improve overall IT Support processes
Respond to on-site support calls and effectively log them in the ticketing system.
Deliver top-tier customer service and support to end-users
Maintain accurate records, documentation, and service reports.
Conduct routine system checks and preventive maintenance tasks on the client's IT infrastructure
Diagnose and troubleshoot IT issues on-site, resolving them promptly, and escalating when necessary.Skills Required for the IT Support Engineer:
Minimum 2 years' experience in an IT position/Helpdesk environment.
Experience in Windows Server, Active Directory, and Networking.
Excellent communication skills
Strong work ethic, attention to detail, organizational skills
A Full UK Driving License.If this role is of interest, please apply for additional information or contact Thomas Edevane
Job Summary
Similar Jobs
The largest community on the web to find and list jobs that aren't restricted by commutes or a specific location.
-
IT Systems Analyst
- IT Job Pro