IT Support Engineer

Full Time Scarborough North Yorkshire IT Job Pro UK

A fantastic opportunity for an IT Support Engineer to join a state of the art business based near Scarborough, North Yorkshire. Salary will be up to £25,000 p.a. depending on experience. This key role will be to support in-house users with computer applications and platforms, troubleshooting issues and installing networking infrastructure as required.

As IT Support Engineer you will be end user focused, an effective communicator with a proactive approach and a team player. Your role will encompass the following:

Supporting users with technical queries
Diagnosing and resolving technical hardware, network and software issues
Logging Help desk queries and actions appropriately
Assist with IT projects through planning, coordinating and document writing
Identify and escalate urgent issues expedientlyTo be successful in the role of IT Support Engineer, you will have the following:

Qualified to a minimum of Level 3 Diploma/NVQ or equivalent in a related subject
Up to date technical knowledge of Microsoft OS technologies such as windows 10, server 2012/16 Office 365 and active directory
Proven experience of working in a similar level role and working to tight deadlines
Excellent communication and customer care skills
Solutions focused with an analytical, methodical approach to problem-solvingDue to the location of this role own transport is essential.

We are keen to hear from you if you have experience as an IT Support Engineer, IT Helpdesk, IT 1st or 2nd Line Support or IT Service Desk Engineer. If you are interested in this IT Support Engineer position, please click apply now.

Castle Employment Group is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience, we deliver a market leading service building long-term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need.

Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations.

At Castle Employment Group, we recognise and appreciate the value of high-quality candidates – so only right that we reward the people who introduce them to us. Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself.

Due to the high volume of candidates that apply for our applications, we are unable to get in touch with every application. Therefore, if you haven't heard from one of our consultants within 7 days, please assume your application has been unsuccessful

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