Job Description

Posted 2 hours ago

We are working with a growing MOD-focused 3PL organisation seeking a versatile IT Support Engineer to join their UK team. This is a hands-on, all-round role covering both software and hardware support across multiple sites.

The role is based primarily in Reading, although you may initially spend time in Stoke helping to optimise and improve existing systems before transitioning into a Reading-focused position.

The Role
You will be responsible for delivering reliable IT support and driving improvements across infrastructure and end-user systems. Reporting to the VP/Director in Reading, you’ll also have a dotted-line relationship with the US-based CIO, offering exposure to international IT operations.

Key Responsibilities

* Provide day-to-day IT support across hardware, software, and network environments

* Troubleshoot and resolve technical issues across multiple sites

* Support system upgrades, maintenance, and optimisation projects

* Assist in improving IT processes and overall efficiency

* Collaborate with UK leadership and US IT teams

About You

* Strong all-round IT support experience (hardware + software)

* Comfortable working across multiple locations when required

* Proactive mindset with a focus on improving systems and processes

* Strong communication skills, able to work with both local and international stakeholders

What’s on Offer

* Competitive salary

* Varied, hands-on role with real impact

* Exposure to senior leadership and global IT operations

* Opportunity to shape and improve IT systems within a growing organisation