IT Support, 3 months contract, Solihull, £(Apply online only) pd
My prestigious Client basaed in Solihull is currently looking for IT Support Analyst to join their ever-growing team on a 3 month contract basis.
Your expereince ans skills:
1st and 2nd line support
Strong/ clear communication as this is a customer focused role
Experience in supporting 1000+ staff across multiple sites
Experience in creating support documentation
Proven ability to take own initiative and come up with solutions – give examples
Comfortable stepping outside of their comfort zone and getting involved in tasks outside service desk – give examples
Tech stack: Office 365, Trobuleshooting, HyperV, VM Ware, Powershell Queries, Dealing with Printers, Routers, Hardware
ServiceNow experience is highly desirableCulture fit:
You should have a friendly attitude over the phone
You should strive for excellent customer service
Not be afraid of a challenge and be comfortable within an immature IT environmentIf you're interested, please apply
To apply for this job please visit itjobpro.co.uk.