Job Description

Posted 3 weeks ago

Infrastructure Manager

Manchester

If you’re the kind of Infrastructure Manager who still enjoys getting hands-on, but knows your real impact comes from building a strong, capable team around you, this one’s worth a proper look.

This is a role where you’re not inheriting a mess. You’re stepping into a well-run, cloud-first environment, leading a small, genuinely capable support team, and helping shape how a global business continues to scale.

What’s in it for you

A modern, cloud-led environment with very little legacy drag. Less firefighting, more meaningful work

A tight-knit, skilled team you can actually lead and develop, not rebuild from scratch

Real project exposure, especially around cloud migrations and integrating newly acquired businesses

A global footprint without the chaos. Around 400 users across the UK, US, Australia, New Zealand and beyond

A culture built on trust, not micromanagement. You’ll be given space to lead properly

Access to genuinely different perks. Think live sports events, travel experiences and opportunities to get involved in them

Optional on-call rota participation for additional income if you want it

The role

You’ll be leading a small internal support function covering first, second and senior third line. It’s a lean structure, which means you’ll stay close to the tech while owning the direction, delivery and development of the team.

Day to day, that looks like:

Leading and supporting your team across BAU and project work

Taking ownership of escalations and making sure issues are handled properly

Driving infrastructure projects, particularly cloud migrations and onboarding newly acquired businesses

Working with stakeholders across different regions and time zones

Helping shape and improve the environment rather than just maintaining it

There’s plenty going on. New projects, acquisitions landing, legacy systems being phased out. It’s the kind of environment where you won’t get bored.

Tech environment

This is a genuinely cloud-first setup, so you’re not dealing with heavy on-prem overhead.

You’ll be working across things like:

Microsoft 365 stack including Azure AD / Entra ID and Intune

Cloud telephony (including platforms like 8×8)

Azure-based infrastructure and services

Endpoint management and modern device provisioning

Disaster recovery, backup and business continuity planning

Ongoing migration of inherited on-prem systems into the cloud

There’s still some legacy from acquired businesses, but the direction is clear: simplify, modernise and keep pushing into cloud.

What they’re looking for

This isn’t a “pure tech” role and it’s not for someone who wants to hide behind a screen.

You’ll need:

Proven experience leading infrastructure or support teams

Confidence in managing people properly, including the tougher conversations

A strong technical background in a cloud-first environment

The ability to stay hands-on when needed and lead from the front

Experience delivering projects, ideally including migrations or acquisitions

Strong communication skills and the kind of personality people actually want to work with

If you’ve ever been described as highly technical but not particularly people-focused, this won’t land.

How it works

Salary up to £62,000

Office-based initially (3 to 6 months) to get you embedded, then moving to hybrid with 2 days in the office

Standard hours are Monday to Friday, 08:30 to 17:00

Ideally looking for someone available quickly, but open to waiting for the right person

Why this role exists

The current Infrastructure Manager is retiring. This isn’t a backfill due to problems. It’s a well-run function that now needs the right person to take it forward.

If you’re looking for a step where you can genuinely influence things, stay technical, and lead a team in a grown-up, trust-based environment, this is a strong move.

If it sounds like your kind of role, let’s have a chat.

Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn’t right for you, please still get in touch with us as we may have other roles which may suit you better.

We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.

Tilt Recruitment is acting as an Employment Agency in relation to this vacancy