Job Description

Posted 3 weeks ago

IAM Service Lead

Location: On-site, Inverness (IV2) * Start: ASAP * Contract: Initial 6 months * Rate: up to £473/day

A high-impact contract opportunity for an experienced Identity & Access Management (IAM) Service Lead to take ownership of IAM service delivery-driving SLA performance, robust governance, and continuous improvement across a complex environment.

What you'll be doing

Lead end-to-end IAM service delivery (SLAs, BAU performance, service reporting)
Own incident & problem management for IAM, ensuring rapid, effective resolution
Define and improve IAM policies, standards, and processes to meet security/compliance needs
Partner with technical and business stakeholders to integrate IAM across platforms
Coach/lead the IAM team and raise operational maturity and service quality

What you'll bring

Proven experience leading IAM in a large/complex organisation
Strong hands-on knowledge of IAM protocols/standards: LDAP, SAML, OAuth, OpenID Connect
Track record managing service operations (incidents, problems, SLAs, stakeholder comms)
Excellent stakeholder management and ability to juggle competing priorities
Certifications (preferred): CISSP / CISM / IAM-related

Nice to have

Cloud IAM experience, automation/scripting, multi-region IAM rollouts, regulatory exposure