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Field Service Engineer

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Job Description

An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK.
As a Field Service Engineer (EPOS / IT / Break-fix), you'll require the following essentials:

Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment
Good understanding of how to identify and fix basic issues
Great communication skills, to communicate with clients and colleagues alike
This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment. This role is initially for 6 months, but is likely to continue based on client demands.

As part of this role, it is essential that you

Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check
Have a Driving Licence (Manual) with a maximum of 6 points
As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you'll also be:

Travelling to various clients sites to complete installations
Adhering to company policies and procedures
Highly motivated and customer focused
Confident to drive company vehicle

As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role.


Standard day rate of £125.80 per day via an Umbrella company
Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday – Saturday, Sunday rate £27.95 per hour
On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out
Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting

Shift Pattern

5 days from 7, day work with a standard day between 8am – 6pm including travel time and 1 hour break
No restriction of number of sites per day
Consistency of work – 5 days per week Monday – Sunday (can be weekends)
You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call
Over time rates shall be paid when working over a 10 hour day inclusive of travel
Expenses and van provided, along with a fuel card and travel expenses

Job Summary

Newcastle upon Tyne Location
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