Business Analyst & Service Designer – Norwich / remote. Exciting new opportunity for a Business Analyst with client facing skills to take on a Business Analyst & Service Designer role within the Client Success Team of a much-admired Intelligent Automation Software Company.
Skills and experience required:
Experience in a Business Analysis role, or demonstrable experience of capturing and acting on business requirements.
Experience of end to end service and solution design and delivery
Experience of working with multiple stakeholders on a project in a client-facing role
Experience working with Agile methodologies and software delivery practices
Experience of working with Insurance / Financial Services / Banking / Fintec / Professional Service or similar sector experience on use cases is desirable
Previous Artificial Intelligence or Intelligent Automation / RPA experience is not required but you should have a technical focused background and service / solution design experience.The role
Working with clients and partners to analyse, decompose and capture the business requirements and working closely with them to design the best solution to meet their needs
Working closely with Knowledge Engineering team to map out and document client business logic
creating and maintaining design and delivery methodologies
Work on live projects, communicating face-to-face as well as via video and webinars
Proactively working with clients to understand and determine their existing technical landscape and being able to document and analysis this
Work with clients to investigate and analysis business requirements and translate these into a service delivery road map, a technical architectural road map and a high-level knowledge map
Disseminating best practice to partner / client Business Analysts ensuring exceptional standards of quality
Proactively working with partners to ensure consistent methods and standards of business and knowledge analysis.
Construction of client proposals and statements of work
Building relationships with clients and proactively seeking out new opportunities for projectsRole offers hybrid working – onsite and work from home
The client facing nature means some travel nationally and occasionally internationally may be required.
Salary and Benefits:
Basic salary in the range £35,000 to £45,000
Company-wide wellness packages
Apple Mac provided If this sounds like the role for you, please apply today!
This Busines Analyst / Service Designer vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg (phone number removed))
To apply for this job please visit itjobpro.co.uk.