Application Support Analyst
Salary £28,000- £31,000
The successful candidate will play a key role in ensuring the organisation maximises the benefits of their ICT investment through the support, training, and on-going development of the business systems. You will be part of a passionate and dynamic Business Technology and Transformation Team and will be responsible for maintaining and delivering new IT business systems and transformational business change to the organisation.
Provide first and second line customer support on core business systems, including but not limited to the Housing Management System, such as, Aareon QL, Capita One/OPENHousing, Civica Cx, NPS Housing, Northgate OHMS, Omniledger, Orchard Housing, MIS ActiveH or Castleton Housing
Provide first and second line customer support on the organisations Asset Management System, EDM system, SharePoint online, Teams and OneDrive
Lead on testing new technology and cyclical system upgrades
Provide low level SQL support and troubleshooting
Providing training and materials on system changes and new technology solutions
Working with staff and teams across the organisation to ensure the benefits from new technologies, systems and business processes are fully realised.
Being a Champion for Business Technology and Transformation, digital working, and mobile technology across the organisation
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.
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