Job Description

Posted 2 weeks ago

Job Title: Account Manager

Location: Birmingham

Salary: Up to £50,000 

My client is at the forefront of providing innovative software solutions tailored to meet the diverse needs of businesses worldwide. Their cutting-edge technology and commitment to excellence have positioned us as a trusted partner for companies looking to enhance their operational efficiency and drive growth.

Job Description: My client seeking a dynamic and results-driven Account Manager to join their team. The ideal candidate will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and driving the adoption of solutions. As an Account Manager, you will act as the primary point of contact for our clients, helping them maximize the value of our products and services.

Key Responsibilities:

Develop and maintain strong relationships with key client stakeholders.
Understand client needs and objectives to provide tailored solutions and drive business growth.
Conduct regular account reviews to ensure client satisfaction and identify opportunities for upselling or cross-selling.
Collaborate with internal teams, including sales, marketing, and product development, to ensure client needs are met.
Provide clients with regular updates on product features, enhancements, and industry trends.
Handle client inquiries and resolve issues promptly to maintain high levels of customer satisfaction.Qualifications:

Proven experience as an Account Manager, Sales Representative, or in a similar role.
Strong understanding of software solutions and technology.
Excellent communication, negotiation, and interpersonal skills.
Ability to manage multiple accounts and projects simultaneously.
Proficiency in CRM software and Microsoft Office Suite.
Customer-oriented mindset with a passion for delivering exceptional service.
Ability to travel as needed to meet with clients.What We Offer:

Competitive salary and performance-based bonuses.
Comprehensive benefits package, including health, dental, and vision insurance.
Opportunities for professional growth and development.
A collaborative and innovative work environment.
The chance to work with cutting-edge technology and make a real impact.

If interested, then please contact Owen at Aztrum to find out more

Skills: