3rd Line Support Engineer
Job Description
Job title: 3rd Line Support Technician
Salary: up to £50k
Location: Cambridge
My client is a driven and successful company, and they are looking for a 3rd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.
Responsibilities:
* Setting up and supporting small and medium business networks
* Setting up/ supporting computer Networks
* Installing PCs/ upgrading software
* Building new servers to customer specification
* Support servers remotely and on-site (2003, 2008, 2012, 2016)
* Administration of IP Phone systems (via web-based interface)
* Supporting customer applications
Attributes:
* Previous experience working for an MSP or Software house would be desirable
* Team player
* Keen to learn
* Confident communicating over the phone
Job Summary
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