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2nd Line Support Technician

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Job Description

Job title: 2nd Line Support Technician

Salary: up to £36k + Bonuses

Location: Wymondham

My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.

Responsibilities:

* Setting up and supporting small and medium business networks

* Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012, 2016)

* Installing business computer systems

* Office 365 maintenance, installation and migration

* Microsoft Exchange 2007/2010/2013/2016

* Setting up email accounts and website hosting (Linux and Windows)

* Managing WHM web servers and DNS

* Administration of IP Phone systems (via web-based interface)

* Supporting customer applications.

Attributes:

* Previous experience working for an MSP or Software house would be desirable

* Team player

* Keen to learn

* Confident communicating over the phone

Job Summary

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Wymondham, Norfolk Location
IT Job Pro

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