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2nd Line Support Engineer

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Job Description

An exciting opportunity for a 2nd Line Support Engineer is required for a leading manufacturing customer of ours to be based onsite in Blackburn 5 days per week.

You will be the first point of escalation for the 1st line support team whilst also providing enhanced end user desktop support on Desktops, Laptops, IP Phones, Headsets, Monitors, Tills etc. The role requires a certain amount of travel to our customers depots across the UK (on average once a month). Company car, hotel costs and food expenses are all covered.

It is expected that you will have Administration of AD, GPO, DHCP, DNS, Office 365, Sophos AV, Cisco Umbrella, VMware and experience of administration of imaging technologies. What will set you apart from others is if you have knowledge of Microsoft Auto Pilot and be able to perform imaging with this. MS Endpoint management is also a massive plus.

Outside of our customer offering some excellent benefits, they also have a personalised progression plan for you to be able to develop your own career. Their expectation is for you to work and learn with some of the latest technology (provided by our client) so you can move into a 3rd line and further senior roles. This will be rewarded in time.

Required Technologies

• Extensive knowledge Windows 10+

• Good Understanding of imaging technologies, such as Auto Pilot – migration from WDS to Auto Pilot and bulk applications rollout

• Good Understanding of Networking fundamentals. Ability to do basic configuration on switches and routers

• Good Understanding of Windows Server (Apply online only) and all Domain Services (AD, GPO, DHCP, DNS)

• Experience of Administering Exchange Online/ Office 365

Location: Blackburn (5 days a week onsite)

Salary: Up to £32,000 PA

Overtime paid back in loo

Start: ASAP

Job Summary

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