Job Description

Posted 2 weeks ago

Are you a skilled IT Support professional looking for a new challenge? Or perhaps a night owl tired of early mornings? This opportunity might be the perfect fit for you.

You will be providing 1st line support for a global law firm joining a friendly London based team. You will be working a set shift of 12-8pm, 5 days in the London office, meaning you’ll avoid the rush and save on travel costs.

What’s in it for you:

* Joining the evening shift team (12pm-8pm)

* Competitive salary and great benefits package

* Gain exposure to a range of technologies for personal and professional growth

Key Responsibilities:

* 1st line technical support

* Provide remote and on-site support for local and global users.

* Offer application support and troubleshoot hardware issues.

Skills Required:

* Essential software knowledge: iManage/FileSite, Windows 10, Office 365, Citrix.

* Proficiency with essential hardware: laptops, desktops and phones.

* Experience working in a legal or professional services environment.

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