Job Description

Posted 1 week ago

€45,000/Year + Excellent Benefits Package & Bonus

Hybrid Working Model

Dublin 2 Location

Employing around 900 people across its multiple offices, our client is  a renowned law firm where you will get the opportunity to engage in a range of learning and development initiatives which are specifically tailored to your level. 

As a L2 Technical Support, you will be working closely with other members of the EUC team in various elements of application support. This will involve engaging with other members of IT and business stakeholders to ensure all elements of the End User Experience are maintained to the current high standards, as well as collaborating with the IT Operations team on projects. 

Your Responsibilities:

SCCM deployments and maintenance

New application research and testing

Active Directory maintenance

Group Policy management and creation

Small project delivery, management of scope and business expectations

Management of and ability to prioritise any 3rd Level escalations from the IT Service Desk

Understand the cloud platform and implement new projects and technologies

Assist in the management and troubleshooting of our client's Azure instance

Maintain high levels of security awareness for all of the End User applications

Maintain the End User desktop experience (Windows Updates, AV components, Application)

Work with Information Security to handle requests effectively and to a high standard

Your Experience & Education:

Hold a relevant IT qualification or plan to obtain one in the coming months

Experience in small IT Project Management and a track record of delivering within deadlines

SCCM Knowledge (Deployments and Troubleshooting)

Azure / Intune Knowledge

Cloud concepts and models understanding

Active Directory & Group Policy Management

Excellent attention to detail and analytical skills

Ability to work independently or as part of a team

Ability to communicate effectively with all levels within the firm

Ability to work under pressure to meet tight deadlines

Ability to troubleshoot and problem solve issues effectively

Please APPLY now to be considered immediately or feel free to reach out to me for further information – (phone number removed) / (url removed)

Skills: