Job Description

Posted 1 hour ago

Job title: System Support Engineer

Location: Folkestone (you will need to drive and have your own transport due to location)

Salary: Competitive

Hours: Monday to Friday, with an early finish on Fridays!

The role:

You will be responsible for supporting the smooth and effective operation of the company's IT systems. The role will predominantly focus on providing day-to-day IT support, ensuring that internal systems are maintained and that colleagues across the business can use them with ease.

Benefits:

20 days annual leave, increasing with service + bank holidays
Christmas shutdown
Cycle to work scheme
Death in Service
Company pension scheme
Free parking onsiteKey responsibilities would be:

Performing IT admin tasks on clients, servers and infrastructure
Commission new users, including their computers and getting them set up
Troubleshooting issues with end users and infrastructure components
Participate in the research and development of new systems
Generate documentation for existing and new systems across the company
Provide support for end users across the business
Assess issues and proactively suggest and implement corrections
Recommend purchases available to enhance the IT department and business
Develop and implement solutions, using C# and .NET
Produce reports from SQLExperience and skills required:

Knowledge of MS systems such as Office, 365, Active Directory and Windows (10/11)
Strong attention to detail and problem solving skills
Good organisational skills and the ability to prioritise tasks
Strong communication skills, written and verbalDesirable

IT Support – Software/Windows installation and troubleshooting
Network Management – cabling, firewalls, VLANS and routing and wireless
Server Management – VMWare, Windows and virtualisation
Programming – ideally C#, .NET and ASP WebForms/WinForms
Database – SQL server, data interrogation and reporting
Job Management – ticketing systemsNext steps:

If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements.

If you would like any further information before applying, then please call Ellie – Permanent Consultant on (phone number removed) or email

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles