Job Description

Posted 2 hours ago

ServiceNow Architect (TSOM)

London (Hybrid)

6 Month Contract

£550/day (Outside IR35)

ServiceNow Architect needed for a 6 Month Contract in London (Hybrid). Must have strong Telecommunications Service Operations Management (TSOM) experience.

Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £550/day (Outside IR35).

Working with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in November / December 2026.

ServiceNow Architect with strong Telecommunications Service Operations Management (TSOM) experience.

Leading the design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery + custom applications.

Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers), ServiceNow scripting (JavaScript, Glide, Flow Designer) + ServiceNow data models.

Acting as the technical authority on ServiceNow architecture, strategy, roadmaps, design, implementation, governance + best practice.

Ensuring ServiceNow platform scalability, security, performance + integration with other enterprise systems.

Providing technical leadership in solution design workshops, architecture reviews + governance boards.

Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA)