Job Description

Posted 1 hour ago

Service Transformation – Portfolio Director

Location: Remote
Contract: 6 months +
Rate: £850 per day, in scope

We are seeking an experienced Portfolio Director to lead the strategic oversight and delivery of our Service Transformation portfolio across the organisation. This senior role will ensure transformation activity is aligned to organisational priorities, delivers value for money, and achieves improved outcomes for citizens, businesses, and the environment.The Portfolio Director will have overall responsibility for leading and maturing both the Portfolio Management Office (PMO) and the Change Management Office (CMO), embedding best practice in portfolio governance, change management, benefits realisation, and stakeholder engagement.
Portfolio Leadership

Provide strategic direction, governance, and assurance across a portfolio of service transformation workstreams.
Ensure alignment with organisational vision, priorities, and strategic objectives.
PMO Leadership

Work closely with the existing Portfolio Management Office to further mature portfolio management capability.
Ensure robust portfolio planning, prioritisation, reporting, and assurance arrangements are in place.
CMO Leadership

Partner with the Organisational Change Lead to provide senior leadership for the Change Management Office.
Set and embed standards for change management, benefits realisation, and stakeholder engagement to support effective adoption of new services.
Performance & Assurance

Monitor portfolio performance, manage risks and dependencies, and ensure benefits are realised through clear reporting and assurance processes.
Resource & Budget Management

Oversee portfolio resourcing and budgets, ensuring optimal allocation and value for money.
Continuous Improvement

Champion best practice in portfolio management, agile delivery, and service design to continually enhance organisational capability.
Capability & Skills Development

Support and upskill portfolio and change management teams in modern ways of working, agile delivery, and user‑centred design practices.
Essential

Proven experience in senior portfolio or programme leadership roles within complex organisations.
Strong expertise in service transformation, portfolio governance, and organisational change.
Experience establishing, leading, or significantly maturing PMO and CMO functions.
Excellent stakeholder engagement, influencing, and communication skills.
Experience working with government or large public‑sector frameworks and assurance processes (e.g. GDS standards, Cabinet Office assurance).
Desirable

Background in agile delivery, service design, or large‑scale transformation programmes.
Experience leading multi‑disciplinary teams across organisational boundaries.

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