Service Desk Analyst

Full Time Bury St Edmunds Suffolk IT Job Pro UK

Service Desk Analyst
£12 – £15 per hour (to Umbrella Company)
3 Months

My client, based in Suffolk is looking to recruit a Service Desk Analyst on a temporary basis.

Working as part of a team, you will be responsible for resolving technical issues at a 1st and some 2nd line level. These queries come through on the phone, email and face-to-face, and exceptional communication skills are required.

Key Skills:

1st and 2nd line support experience
Previous IT Service Desk experience (or similar)
Strong Windows 10 skills
Active Directory
MS Office, including Office 365
This role will require somebody to work on-site, although remote-working is available once up-to-speed. This is a fast-paced environment, so the ability to work under pressure is required.

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