Job Description

Posted 2 weeks ago

Senior IT Technician
Norwich
£20.44 PAYE OR £26.76 Umbrella
5-6 months (till March 2027)
37.5 hours a week

REED Technology are recruiting for a Senior Infrastructure Technician to join a large and well-established organisation on a long-term contract based in Norwich.

This is an excellent opportunity for an experienced infrastructure professional who enjoys working across complex IT environments, solving technical issues and supporting business-critical systems.

You will act as a senior technical escalation point, providing 3rd line support, maintaining core infrastructure services and delivering technical project work. The position offers a varied workload covering Windows Server environments, Active Directory, networking, hardware support and wider infrastructure services.

Responsibilities

Providing advanced 3rd line infrastructure support
Supporting Windows Server and Active Directory environments
Maintaining network and infrastructure services
Investigating and resolving complex technical incidents
Supporting upgrades, maintenance and project activity
Working with suppliers and internal stakeholders
Assisting with infrastructure improvements and technical initiativesSkills and Experience

Proven experience within a 3rd Line Support, Infrastructure Engineer or Senior Infrastructure role
Strong Windows Server administration experience
Advanced Active Directory skills
Experience supporting enterprise infrastructure environments
Knowledge of networking technologies including LAN, WAN and wireless networks
Strong troubleshooting and problem-solving skills
Full UK Driving LicenceDesirable

Microsoft 365 administration
SCCM administration
ITIL Foundation certification
Experience within healthcare, public sector or other large-scale environmentsIf you're an experienced Infrastructure professional looking for a long-term contract opportunity, please contact REED Technology today for a confidential discussion. Apply using the link provided