Project Manager

Full Time Berkshire IT Job Pro UK

Project and Program Management – Program Manager Non Tech

This role is to support a Migration Program operation in the EMEA region. The primary function of the role is to process nominations (from the clients field, partners, and customers) submitted to the Program. The Triage PM will apply pre-defined criteria to either confirm or deny program eligibility. This function requires communication (email and voice calls) with internal nominators to insure all pertinent information is collected. This position requires proficiency in leveraging a case management tool to help manage flow of engagements to the subsequent steps in the process. This person will work in collaboration with other EMEA-based Triage PMs, EMEA based Engagement Program Managers, and the clients HQ-based PMO on program execution.

Priority Tasks and Rhythm:

The Triage PM supports customer entries into the Migration Program including, but not limited to the following:

Review and validate MP nominations
Communication with nominators and stakeholders, adhering to defined SLAs
Review program nominations and following up with nominators to validate/confirm information
Conduct discovery calls with customers, field and partners to obtain further clarity
Verify eligibility criteria, follow through on escalations and exceptions as required, send conditional offers to nominators
Follow up with nominators as needed to coordinate a response to move forward to the next phase
Trigger Skilling, MP funding requests, FastTrack engagement and CSA engagement on the nominations
Interaction level:

The Triage PM will work with other Triage PMs and the AMP Operations Lead several times a week
The Triage PM will interact with nominators and other stakeholders as needed gather information and clarify nomination information

Top 3 skills:

Customer-oriented attitude
Detail-oriented; rigor in using case management tool
Collaboration and agility (Program innovation requires teamwork in incorporating enhancements)

The desired candidate must have:

5+years program management experience
3+ years supporting sales process or programs, with direct interaction with sales people
2+ years experience supporting IT program leveraging IT tools and/or systemsTrading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at .

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to .

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield

To apply for this job please visit itjobpro.co.uk.