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Problem Manager

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Job Description

Problem Manager
£450 daily inside IR35
6 months contract
Hybrid working pattern based in Milton Keynes

*This role requires SC clearance so please apply if current or eligible to undergo the process*

This role is with a secure Government Department which they require an individual with strong management capability, business process awareness and a service orientated mind-set in order to deliver the control, accuracy, consistency and quality required. The role also requires an individual with a good IT troubleshooting background to drive deeper, more targeted investigations with the technical teams to aid faster root cause analysis

Experience required:

Problem management
Asset and configuration management
Availability and capacity management
Change management
Continual service improvement
Incident management
ITIL v3 or V4 Foundation qualified
Working knowledge of ISO 9001, ISO20000 and ISO27001

Job Summary

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Milton Keynes Location
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