Job Description

Posted 2 weeks ago

About Bytes

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here!

Why Bytes?

* Over 600 staff (plans to double in size over the next 5 years)

* Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester

* Winners of an array of industry awards

* Sunday Times Top 100 Best Places to Work

* Excellent training and career prospects offered

* Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events

* Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB:

Receiving training within Microsoft Operations, this role will be there to ensure a consistent, basic level of support and service across the Microsoft Enterprise Operations Team and provide additional resilience across specific areas.

KEY RESPONSIBILITIES:

* To work collaboratively within various shared in-boxes dealing with a variety of query types

* To have a basic understanding of all Microsoft agreements from an operational perspective

* Understand and help manage the efficient processing of Microsoft orders

* Understand and assist with the efficient processing of Microsoft Contract Agreements

* Run reports and execute specific processes

* Completion of specified daily tasks and reports and checks

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

* Minimum GCSE Grade 5 in Maths, English & Science -DESIRABLE

Other Requirements

* Methodical & Organised, Loyal, Team player, Self Motivated & ability to multi-task – ESSENTIAL

CORE COMPETENCIES & SKILLS

* A background in Microsoft Licensing preferred but not essential – will consider strong licensing knowledge from other vendors

* Excellent attention to detail and accuracy

* Excellent time management

* Confident in Microsoft Excel (particularly pivot tables, v look ups and calculations)

* Excellent verbal and written communication skills