Job Description

Posted 4 weeks ago

Lead Business Analyst

6-month contract

Manchester / Hybrid (Can be remote after some time)

£400 – £500 per day (umbrella)

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunity's employer.

PURPOSE:

Assess the implications of a given change, offer workable solutions and lead the engagement of a wide stakeholder population. Coach & Train other BAs on key skills/knowledge areas.

KEY ACCOUNTABILITIES:

Create BA work packages / deliverables across project multiple streams
Produce BA deliverables in line with BCM standards & best practice (including traceability)
Creation of a TOR (Terms of Reference = BA & Project Contract) – ensuring BA deliverables are documented and dates appropriate with project scale
Complete governance reviews of the overall project deliverables matched with the BA output to ensure processes / procedures are applied
Record, manage and escalation of risks as appropriate
Attendance and effective participation in relevant foras / committees
Build effective relationships with the Business / Project
Support consultancy for 'new' project ideas providing requirements to support scoping and effort
The role holder will be given business analysis delivery responsibility for a medium to large project or several concurrent small projects and will be expected to make key design decisions in line with agreed design governance frameworks
The role holder will work in accordance with the agreed project lifecycle framework and will ensure decisions are made according to agreed principles.
The role holder will adhere to the agreed rules for decision making (e.g. specific limits for expenses will be set across the company).
Typically the role holder will have responsibility for business analysis activity on a medium to large project or several concurrent small projects with:
Total project budget(s) up to £5m
Project team(s) circa 10FTE – role holder may be required to task manage up to 2 other Business Analysts
Low / Medium complexity
Typically operational or tactical changes
Feedback to PBAs on BA output ensuring the Banks performance management procedures and policies are effectively applied
Improvements to BA artefacts and procedures to drive best in class standard via the continuous Improvement plan
Facilitate (support) internal training to bridge skill gaps &/or enhance capability and consistent application of processes / procedures
Implement recruitment via the Banks internal processes/procedures
Support improvements to BA artefacts and procedures to drive best in class standards via the continuous improvement plan
Facilitate (support) internal training to bridge skill gaps &/or enhance capability and consistent application of processes / procedures

TECHNICAL CAPABILITIES:

Degree or equivalent in an appropriate subject, plus a relevant business qualification or equivalent experience
A Business Analysis qualification is preferred
Proven experience of business analysis within financial services
Substantial understanding of the company's products and business strategy and the associated processes
Experience of leading business analyst teams of up to 2, and potentially larger cross functional teams, by way of matrix management
Good coaching skills

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

Evidence of process mapping ideally aligned with BPMN standards
Proven ability to demonstrate skills for: requirements gathering, solution design, workshop facilitation and managing risks
Ability to train & coaching others on the aspects of Business analysis
Experience of banking operations and processes
Knowledge of UK retail Banking &/or financial services
Strong member/customer focus and ability to promote this same focus and culture across the wider team
Strong focus on initiating and leading continuous improvement
The role holder will be required to build relationships and influence internal stakeholders at peer level and above, typically up to Function Leader level
Build and maintain relationships with key stakeholders to ensure full engagement in the business analysis and business requirements gathering process, resolving conflict where required.
Good working relationships are also required with other central functions