Junior IT Support Engineer, Glasgow, £17,150
You will be working as a Junior IT Support Engineer for a Global Provider of storage and support services. They pride themselves on the quality of their service and have built an impressive client book. They provide a number of services including, Storage/Network maintenance services, hardware installations/upgrades/disposals, and data centre relocation, among other responsibilities.
This role will suit someone who is looking to take their first step in their IT Career who has studied it at College or University, or someone who is at the beginning of their journey but looking for progression.
Answering telephone calls to the service desk
Ensure tickets are properly logged and prioritized
Assist customers in incident resolution
Log, assign, and manage support tickets
Image and dispatch Laptops/DesktopsWhat do you need?
Good customer service skills
Good telephone manner
Some experience with IT, either from College or University
Some IT Support experience (preferred not essential)What to do next:
If you are interested please click apply now to forward me an up to date copy of your CV
Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
To apply for this job please visit itjobpro.co.uk.