Job Description

Posted 1 day ago

IT Technician – Sheffield | Full-Time, Permanent

Are you an experienced IT Technician looking for your next challenge?
We’re recruiting on behalf of a well-established and growing, family-run IT services provider based in Sheffield. This is a fantastic opportunity to join a forward-thinking company offering a varied, hands-on role with genuine prospects for growth and development.

Key Responsibilities

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Respond to IT support requests via phone and email

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Install, configure, and maintain IT hardware and software

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Troubleshoot and resolve software, hardware, and network issues

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Replace or repair damaged system components

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Ensure system security (antivirus and firewall setup/upgrades)

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Support users with desktops, laptops, Macs, tablets, printers, and mobile devices

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Maintain up-to-date technical documentation

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Test new hardware/software before deployment

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Recommend improvements to enhance service and client satisfaction

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Accurately log work for ISO and accountability purposes

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Troubleshoot Windows Server, phones, printers, and mobile devices

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Support broadband, FTTC/FTTP, and leased line connectivity

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Handle internal admin tasks (quotations, purchase orders, job sheets)

✅ Essential Skills & Experience

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Full UK driving licence and own vehicle (essential)

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Proficient in Windows Server (2016/2019/2022) configuration and support

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Knowledge of both Windows and Mac operating systems

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Strong problem-solving skills with root cause analysis

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Virtualisation experience (Hyper-V or similar)

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Networking: WANs, FTTP, LTE, leased lines, routers

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Office 365 and Azure (cloud and hybrid environments)

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Understanding of Office 365 subscriptions and configurations

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Knowledge of antivirus, ransomware, and EDR solutions

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DNS, domain, and web hosting experience

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VoIP system setup and support

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Familiarity with Cisco and Ubiquiti hardware

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Comfortable with administrative tasks and internal systems

➕ Desirable Skills

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CCTV setup and configuration

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Microsoft or other professional IT certifications

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Fibre and Cat6 cabling design and installation

🎁 What’s on Offer

Full-time, permanent position

Salary: £30,000+ depending on experience

Overtime paid at time and a half

Free on-site parking

Clear career progression pathways

Flexible and supportive working environment

Ready to join a thriving IT team and take your career to the next level? Apply now with your CV – interviews are happening immediately