Job Description

Posted 3 weeks ago

IT Technician – Temporary
Salary: ?11.44 per hour
Location: Birmingham Business Park (B37)
Hours of Work: 8.30am – 5.30pm, Monday – Friday

Duties:
. Configure and build end user devices in a timely fashion, for deployment at scale
. Carry out day to day maintenance, administration, and support on end user devices including laptops, desktops, and mobiles/tablets
. Configuring hand held mobile devices, building units, and adding data
. Answering support requests via the IT service desk, by phone and face to face
. To take ownership of support requests, ensuring they are logged and updated in appropriate systems
. To escalate more complex problems to the relevant personnel, collaborating effectively and keeping end users updated
. Administration of identity platforms to set up user accounts and manage access permissions
. Maintain asset register and ensure necessary equipment remains available for loans or replacements at short notice

If you would like to know how we will store and process your data, please visit (url removed)/gdpr-data-protection to read our GDPR Data Protection Statement