Job Description

Posted 2 weeks ago

IT Technician (Field-Based)
Delighted to be supporting our client, a reputable firm with over 25 years of experience providing specialised IT support services tailored for the education sector. Due to the expansion of services and internal advancements, has opened an exciting opening for a proactive and experience IT Technician to join their dynamic team. The ideal candidate should possess a minimum of 12 months' experience in a similar role, with a solid background in onsite support and technical issue resolution. This role involves field-based support for schools in the Leeds area and is available as either a permanent Full Time or permanent Term Time Only position (pro rata).
 
Essential requirements for this role include a full driving license, access to your own vehicle, and a satisfactory DBS check.
 
As an IT Technician, you will play a pivotal role in providing support via the help desk, conducting onsite visits to tackle technical issues, and fostering strong relationships with school staff to ensure their IT needs are efficiently met through both the help desk and independent onsite visits, with support from the team as needed. Flexibility between home and onsite work is necessary.
 
In this role, you will serve as the subject matter expert, offering assistance, support, and building trusted relationships while enhancing your expertise in installing and maintaining all components of a school computer network.
The ideal candidate will bring:

Enthusiasm for IT support, innovative problem-solving skills, and relevant field experience.
Excellent communication skills and the ability to work autonomously.
Effective prioritization and strong problem-solving abilities.
A willingness to learn and develop skills.
Proficiency in key technical areas such as Windows Operating Systems, Window Server OS, OS & Software deployment, MS Office, Office 365, Google Workspace, Basic Networking, WIFI, interactive panels, filtering, VOIP, fault finding, and mobile devices. Our client is dedicated to offering continuous learning opportunities, including access to resources like Google University and personalised training sessions. Regular skills assessments and development plans are provided to enhance your expertise. Motivated and skilled team members can look to opportunities for advancement within the company or department, with excellent progression paths into 2nd & 3rd Line IT Support roles. You will be joining a team where you can contribute to the ongoing success of IT support services.
 
Salary: £25,000+ DOE
Flexible working hours over 40 hours per week (Monday to Friday, no weekends).
Pension scheme
Employee discount
On-site parking 
Paid Mileage
Work Location: Primarily on the road in the Leeds area, with the office based in BD21.
 
For further details about this role, apply now or contact Sally at Headway Recruitment