IT Support Technician

Full Time Bromsgrove Worcestershire IT Job Pro UK

IT SUPPORT TECHNICIAN

BROMSGROVE

THE OPPORTUNITY:

Get Recruited is exclusively recruiting for an IT Support Technician to provide 1st and 2nd line support to internal users. This position would be best suited for someone with a couple of years' experience wanting to be exposed to new technologies and gain more responsibility in their role.

Within this position you will be part of a small but experienced team of IT engineers, playing an integral part in the organisation providing outstanding technical support ensuring infrastructure is operating at optimum level. You will be given the opportunity to develop and grow within this company that has seen huge growth over the past few years, growing from a company of 30 to over 500.

RESPONSIBILITIES:

Act as a point of contact for any IT or telephony related issues for internal staff and remote users
Escalating tickets to senior management where appropriate
Liaising with 3rd part companies to ensure computer and telephony systems and software and running efficiently
Adding new users on Active Directory and Azure Active Directory
Setting up external user laptops, including VPN connection, email, server access and remote desktop connections
Maintaining client machines ensuring all run efficiently and that all machines have adequate security measures
Sourcing/implementing new hardware and software

ESSENTIAL SKILLS:

Office 365
Windows OS
Active Directory
Windows Server
PowerShell
Microsoft Azure
Exchange Online
Knowledge of security principles

BENEFITS:

22 days holiday (Buy and sell scheme up to five days)
Annual bonus
Annual pay review
Medicash scheme
Death in service
Sick pay
Generous pension scheme

TO APPLY:

Please send your CV for immediate consideration.

Get Recruited is acting as an Employment Agency in relation to this vacancy

To apply for this job please visit itjobpro.co.uk.