IT Support Technician

Full Time North Yorkshire IT Job Pro UK

IT Support Technician (6 month FTC)

£20,000 – £25,000 plus benefits: gym membership contribution, health cash plan, free breakfast every day, childcare contributions and much more…

York – Clifton area – YO30

Working hours 8.30am – 4.30pm with an early 4pm finish each Friday.

Our client, a long established and hugely successful Managed Solutions provider are looking to add to their team due to continued expansion.

An opportunity has become available on a Six (6) month fixed term contract basis within our rapidly expanding Technical team. We are looking for a dynamic technical engineer that will be based on site at a school in the local York area. The ideal candidate will have experience providing technical support within an Education environment and supporting customers with Windows, Google G Suites and Smoothwall.

The IT Support Technician Duties:

To provide ICT technical support, advice and guidance across the school.
To manage and maintain the schools ICT equipment including overseeing the health of equipment and devices.
Installation, configuration and deploy equipment
General basis ICT support such as password changes, printer issues and set ups.
To manage expectations of the school, keeping them informed and up to date with progress.
To contribute to the ethos of the school, in all areas of contact and responsibility, in relationships with staff and pupils
To support the school staff policies and procedures.
Proactively monitoring and prioritising IT problems and escalating where necessaryThe IT Support Technician – Key Skills Required:

Ideally an understanding of Windows 10, wireless networks, Smoothwall, IOS devices, MDM, Google G-Suite
Experience in working closely with customers and providing excellent customer service.
A sound technical ability
Strong attention to detail
The ability to learn quickly and exercise initiativeDue to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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